Case Study Example | Topics and Well Written Essays - 750 words - 10

Case Study Example However, in order to provide the required services to its customers, C&S had to raise its operational costs shrink its margins and improve its customer’s relationship management. This also forced Cohen to hire more employees; thus, leading to coordination issues. The coordination issues led to the need of hiring more supervisors than before. The result was overcrowding in the workspace. The employees were mare exposed to accidents due to congestion. Eventually, the employee morale lowered, and there was an increase in turnover. Thus, in order to solve these problems, Cohen thought it wise to in cooperate the concept of â€Å"self managed teams.† C&S is currently facing a difficulty in controlling its operations. The number of employees has increased due to the increase in workload. Having won the deal to be the sole wholesaler to A&P, C&S is currently in a state of inefficiency. The workplace overcrowded, and risks of injuries have risen. The working hours have increased, and the morale of the employees has reduced due to the workload thy have to do each day, leaving them very tired at the end of the day. Cohen is challenged on what to do. He is not sure of whether the method of self managed team is a brilliant idea, or not. The current situation is one of doubts and confusion. Work at C&S is perfect if handled properly. The fact that they have won a huge customer on their side shows the enormous opportunity for the company to make more profit, and win more clients. However, the strategy of how to handle the work is what is missing. Employing more people means spending more money. For a company to succeed there has to be a way by which the management ensures that more money is made as compared to what is spent. However, in C&S, it seems a lot of money is being spent in hiring more employees. This situation is a remarkably convenient opportunity to use self managed team. A self managed team would help in the reduction of the supervisors